We’re here to help
Questions about a loan, a repayment, or your account? Start here. For anything relating to a sanctioned loan, you can also reach the lender’s grievance officer directly.
Customer support
Support email[email protected]
Grievance email[email protected]
Websitekredilo.in
HoursMon–Sat, 10:00–19:00 IST
Kredilo is a technology & service platform. Loans are issued by our NBFC partner.
Grievance / Nodal Officer
EntityMaple Mercantile Private Limited
OfficerNodal Officer — Customer Grievances
Email[email protected]
Phone+91 33 4000 1996
Registered officeCJ-30, Salt Lake City, Sector-3, Bidhannagar, North 24 Parganas, West Bengal – 700091
Full escalation path on our Grievance Redressal page.
Kredilo and Maple Finance will never ask for your OTP, PIN, or an upfront “processing” payment to a personal account. If someone does, it’s a scam — please report it here.